21st Century Insurance Review

Insurance Ratings and Ratings for the 21st Century

  • Auto insurance claims are about average for their size.
  • We sell basic auto insurance in California.
  • You can submit an SR-22 for your customer.

21st Century Insurance is a small business currently offering new insurance only in California. He does most of his business online and over the phone, so the 21st century is great for people without personal agents.


21st Century Auto Insurance received 3.5 stars out of 5 for overall performance. NerdWallet ratings are set by our editorial team. The scoring formula considers price and discounts, ease of claim submission, website transparency, financial strength, and the Association of Insurance Commissioners claim date.

In the 21st century, few no-frills auto policies will help keep interest rates low. In addition to our standard coverage, Century 21 offers 24/7 customer service and free roadside assistance. A company may also submit an SR-22 on behalf of a customer who requires it.

21st Century Insurance auto insurance discounts:

  • Discounts on anti-theft devices.
  • Good student discount.
  • Multiple discounts available.
  • Senior driver discount available.
  • Good driver discount.

21st century insurance claims

According to three years of data from the National Association of Insurance Commissioners, 21st Century had an expected number of complaints with state regulators regarding auto insurance for companies of similar size.

Learn more about 21st century insurance

Website and Mobile App: While it doesn’t include some of the cool features found in other insurer digital platforms, you can learn the basics with our 21st century app and website. You can pay bills, view policy documents, view insurance statements, and make claims on websites or apps. You can also request roadside assistance through our mobile apps available for Android and iOS.

Summary: Pros and Cons of 21st Century Insurance

Auto insurance appraisal method

NerdWallet’s auto insurance ratings reward companies for their customer-centric features and practices. Ratings are based on a weighted average of ratings in various categories, including financial strength, consumer complaints, website transparency, and accessibility. Based on our editorial standards, we also consider customer satisfaction surveys. While these reviews are guidelines, we encourage you to research and compare multiple insurance plans to find the one that works best for you.NerdWallet does not receive compensation for reviews.

Methodology: Claims

NerdWallet reviewed complaints received from state insurance regulators and reported them to the National Association of Insurance Commissioners from 2016-2018. To evaluate an insurer’s performance, the NAIC calculates each year’s loss ratio for each subsidiary by measuring the subsidiary’s size or share of total premiums. To assess a company’s claim history, NerdWallet calculated a similar ratio for each insurer weighted by each subsidiary’s market share over a three-year period. Premiums are set for automobile insurance, home insurance (including rental and condominium insurance), and life insurance.

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